Terms & Conditions

Last Updated: January 2025

1. Introduction and Acceptance

Welcome to Art of Lighting Home. These Terms and Conditions ("Terms") govern your use of our website artoflightinghome.com and the purchase of our RGB lighting products and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or purchase our products. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Company Information

Art of Lighting Home is a registered business operating in the United Kingdom:

  • Company Name: Art of Lighting Home
  • Registration Number: 72965848
  • Registered Address: 41 Pauline Shore, Lake Alicehaven, PO17 5HZ, United Kingdom
  • Contact Email: info@artoflightinghome.com
  • Contact Phone: +447402603059

3. Products and Services

3.1 Product Descriptions

We make every effort to ensure that product descriptions, specifications, and images on our website are accurate. However, we do not warrant that product descriptions or other content is entirely accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in accordance with our Refund Policy.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. In the event that a product is unavailable after you have placed an order, we will notify you as soon as possible and offer a full refund or suitable alternative.

3.3 Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice. The price applicable to your order will be the price displayed on our website at the time you place your order. We reserve the right to correct any pricing errors on our website.

4. Orders and Payment

4.1 Order Process

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason. Order confirmation does not constitute acceptance of your order. We will send you an order confirmation email, but this is simply acknowledgment that we have received your order.

4.2 Payment Methods

We accept various payment methods including credit cards, debit cards, and other electronic payment methods. Payment must be received in full before we dispatch your order. All transactions are processed securely through our third-party payment processors.

4.3 Order Cancellation

You may cancel your order within 24 hours of placement, provided the order has not yet been dispatched. Once an order has been dispatched, cancellation is not possible, but you may return the products in accordance with our Refund Policy.

5. Shipping and Delivery

5.1 Shipping Areas

We currently ship to addresses within the United Kingdom and select international locations. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.

5.2 Delivery Times

We aim to dispatch orders within 1-2 business days. Estimated delivery times are:

  • UK Standard Delivery: 3-5 business days (FREE)
  • UK Express Delivery: 1-2 business days
  • International Delivery: 7-14 business days

Please note that these are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

5.3 Delivery Issues

You are responsible for providing an accurate delivery address. If a delivery fails due to an incorrect address provided by you, additional shipping charges may apply for re-delivery. If you are not available to receive your delivery, the carrier will typically leave a card with instructions for collection or re-delivery.

6. Returns and Refunds

Our returns and refunds policy is detailed in our separate Refund Policy document. By placing an order, you agree to the terms set out in our Refund Policy, which forms part of these Terms and Conditions.

7. Warranties and Guarantees

7.1 Product Warranty

All products come with a 2-year manufacturer's warranty against defects in materials and workmanship under normal use. This warranty does not cover:

  • Damage caused by misuse, abuse, or improper installation
  • Normal wear and tear
  • Damage caused by accidents, unauthorized modifications, or repairs
  • Products used for commercial purposes

7.2 Warranty Claims

To make a warranty claim, contact our customer service team with proof of purchase and a description of the defect. We will assess the claim and, if valid, repair or replace the product at our discretion.

8. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Art of Lighting Home or our content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our website without our express written permission.

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Engage in any activity that interferes with or disrupts our website
  • Use automated systems or software to extract data from our website
  • Impersonate any person or entity or misrepresent your affiliation

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products
  • Our total liability shall not exceed the amount you paid for the product giving rise to the claim
  • We do not warrant that our website will be uninterrupted, secure, or error-free
  • We are not responsible for any damage to your computer system or loss of data resulting from use of our website

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Art of Lighting Home, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

12. Privacy and Data Protection

Your use of our website and our collection and use of your personal information are governed by our Privacy Policy. By using our website, you consent to our privacy practices as described in the Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content, privacy policies, or practices. You access third-party websites at your own risk.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Art of Lighting Home regarding your use of our website and purchase of our products, superseding any prior agreements or understandings.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015. If there is a conflict between these Terms and your statutory rights, your statutory rights shall prevail.

19. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: info@artoflightinghome.com
  • Phone: +447402603059
  • Address: 41 Pauline Shore, Lake Alicehaven, PO17 5HZ, United Kingdom
  • Business Hours: Monday-Friday, 9:00 AM - 6:00 PM

20. Acknowledgment

By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.